Since joining the firm in 1997, Ms. Reynolds has extensive experience working on products liability matters, including asbestos. In particular, she assists in providing outsourced claims management services to defendants, insurers and their outside counsel. Ms. Reynolds leads the claims management operational functions of PACE, including new complaint filings capture, resolution processing and the customer service process. Additionally, she currently serves as the accountmanager for a number of asbestos defendants, working as a liaison between all functional areas of PACE and the client personnel and their defense team. Ms. Reynolds is responsible for all aspects of client service and leads the account management function.